Luckasa Jewelry is committed to maintaining the accuracy, confidentiality, and security of its clients’ personally identifiable information (later “Personal Information”). As part of this commitment, this Privacy Policy explains how clients’ personal information is collected, used, disclosed and transferred from the Joie Jewelry E-Commerce website (later “the Website”). It also explains how information is collected through the use of cookies and related technologies on the Website. This Privacy Policy is based upon the values set by the Canadian Standards Association’s Model Code for the Protection of Personal Information and Canada’s Personal Information Protection and Electronic Documents Act.


Luckasa Jewelry reserves the right to make any modifications to this Privacy Policy, including terminating, changing, suspending or discontinuing any aspect of it at any time, without notice. Luckasa Jewelry may impose additional rules or limits on this Privacy Policy, so clients are advised to check back regularly to keep informed about the updates. The latest version of this Privacy Policy will always be available on the Website. Any new version of this Privacy Policy shall take effect and will govern the use of the Website and the client’s relationship with Luckasa Jewelry immediately upon the date of posting. By continuing to use the Website, clients accept and agree to be bound by the terms of the Privacy Policy updates.


Luckasa Jewelry collects, uses and discloses Personal Information to provide its clients with the product or service they have requested and to offer them additional products and services it believes the clients might be interested in. To access certain areas of the Website, user profile registration is required. During the registration process Personal Information is required to be provided (including name and address, e-mail address and telephone number, and, if a purchase is made, payment details). In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where the client’s name, address and payment information are provided as part of the order process. In addition, Personal Information may be required for queries about one of Luckasa Jewelry’s products or services. Please note that calls to Luckasa Jewelry may be recorded for security and training purposes. If a social media platform or other third-party service is used to interact with Luckasa Jewelry, information provided by the client is collected as well. Personal Information is maintained in as accurate, complete and up-to-date form as necessary to fulfill the purposes for which it is intended to be used. Personal Information is protected by security safeguards that are appropriate to the sensitivity level of the information. Luckasa Jewelry takes all reasonable precautions to protect its clients’ Personal Information from any loss or unauthorized use, access or disclosure.


  • Manage and fulfil purchase and repair orders and provide after-service care;
  • Deal with enquiries and requests;
  • Send service-related communications, including announcements and messages such as order confirmations;
  •  Send marketing communications (including e-mails) relating to Luckasa Jewelry and other third-party partners in accordance with a client’s communication preferences;
  • Conduct market research so that Luckasa Jewelry can continuously improve services provided to its clients;
  • Prevent fraud and other prohibited or illegal activities and as part of Luckasa Jewelry’s efforts to keep the Website secure;
  • Understand how the Website is used so that the Website and Luckasa Jewelry offerings can be continuously improved.


A client’s consent is required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing Personal Information to Luckasa Jewelry is always a client’s choice. However, a client’s decision not to provide certain information may limit Luckasa Jewelry’s ability to provide its products or services to the client. Luckasa Jewelry will never require the client to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.


A cookie is a small computer file or piece of information that may be stored in the client’s computer’s hard drive when they visit the Website. Cookies are widely used and most web browsers are configured initially to accept cookies automatically. Like most websites, Luckasa Jewelry logs IP addresses and uses cookies and similar technologies that allow it to recognize the client and customize their experience while providing Luckasa Jewelry with information about the way its Website is accessed. 

Luckasa Jewelry may use cookies to improve the Website’s functionality, and in some cases, to provide clients with a customized online experience (i.e. by remembering the client’s language and/or product preferences).


Luckasa Jewelry is committed to protecting the Personal Information it collects. Access to Personal Information about the clients is limited to employees who reasonably need access to it, to provide products or services to clients or in order to do their jobs. Luckasa Jewelry has appropriate technical and organizational physical, electronic, and procedural safeguards to protect the personal information that clients provide against unauthorized or unlawful processing and against accidental loss, damage or destruction.


Clients have the right to ask for access to any Personal Information that Luckasa Jewelry holds about them in its records, to correct any inaccuracies and to update any out-of-date information. Clients may unsubscribe from e-mail marketing communications at any time by e-mailing Luckasa Jewelry at the address in the section titled “Contact Us”.


The Website is not directed at anyone who Luckasa Jewelry believes to be under the age of 13, nor does Luckasa Jewelry collect any Personal Information from anyone who it believes to be under the age of 13. If a client is under the age of 13, they should not use the Website and should not submit any of their Personal Information to Luckasa Jewelry.

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